Privacy Policy

Avita Health 24×7 (“We” or “Us”, as the context may be) are committed to protecting and respecting your privacy.

This policy (together with our terms of use and any other documents referred to in it) (“Privacy Policy”) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. The purpose of this policy is to give you confidence as you visit and use www.avitahealth.in and/or our app (“Site”) and to demonstrate our commitment to fair information practices and the protection of privacy. This policy is only applicable to this site.

Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By using the site, you are accepting and consenting to the practices described in this privacy policy. If you do not understand any aspect of our privacy policy, please feel free to contact us using the information found at the end of the Privacy Policy.

Information Collection

We collect information by fair and lawful means and collect only that information that may be necessary for purposes related to the services rendered by us. Avita Health 24×7 collects the following personal information from the users: 

 

Name;

User ID;

Email address;

Address (including country and ZIP/postal code);

Gender;

Age;

Phone number;

Password chosen by the User;

Valid financial account information; and

Other details as the user may volunteer.

No sensitive personal data or information is automatically collected by Avita Health 24×7 from any casual visitors of this website, who are merely perusing the site. 

Certain provisions of this Privacy Policy are applicable to even casual visitors, and such casual visitors are also required to read and understand the privacy statements set out herein, failing which they are required to leave this website immediately. 

If you, as a casual visitor, have inadvertently browsed any other page of this website prior to reading the privacy statements set out herein, and you do not agree with the manner in which such information is obtained, stored, or used, merely quitting this browser application should ordinarily clear all temporary cookies installed by Avita Health 24×7. All visitors, however, are encouraged to use the “clear cookies” functionality of their browsers to ensure such clearing/deletion, as Avita Health 24×7 cannot guarantee, predict, or provide for the behavior of the equipment of all the visitors of the website. 

You are not a casual visitor if you have willingly submitted any personal data or information to Avita Health 24×7 through any means, including email, post, or through the registration process on the website. All such visitors will be deemed to be, and will be treated as, users for the purposes of this privacy policy, in which case, all the statements in this Privacy Policy apply to such persons.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, in particular for the following reasons:

  • Internal record keeping;
  • We may use the information to improve our services;
  • Where we have clearly stated and made you aware of the fact, and where you have given your express permission, except where we have legitimate interests in doing so, we may use your details to send you information related to our services/products through a mailing list system. This is done in accordance with the regulations named above.

 

Cookies

Cookies are small computer files that are transferred to your computer and contain information such as your user ID, user preferences, lists of pages visited, and activities conducted while browsing the site. At your option, expense, and responsibility, you may block cookies on your hard drive tes or delete cookies from your hard drive. However, by disabling cookies, you may not have access to the entire set of features on this site. Our site uses cookies to distinguish you from other users. This helps us provide you with a good experience when you browse our site and also allows us to improve our services.

Measuring Website Usage

We use Google Analytics software to collect information about how you use this website. We do this to help make sure the site is meeting the needs of its users and to help us make improvements.

Google Analytics stores information about:

  • the pages you visit
  • how long you spend on each page
  • how you got to the site
  • what you click on while you’re visiting the site
  • Your behavior on the website, etc.

We don’t collect or store your personal information (for example, your name or address), so this information can’t be used to identify who you are. We don’t allow Google to use or share our analytics data.

Google Analytics sets the following cookies in accordance with Google’s privacy policy

Email Communications

Avita Health 24×7 will speak with you through the email you have indicated. Your email address is never imparted to anyone inside or outside Avita Health 24×7.

Social Media Usage

While we may have official profiles on social media platforms, users are advised to verify the authenticity of such profiles before engaging with or sharing information with such profiles. We will never ask for user passwords or personal details on social media platforms. Users are advised to conduct themselves appropriately when engaging with us on social media.

There may be instances where our website features social sharing buttons, which help share web content directly from web pages to the respective social media platforms. You use social sharing buttons at your own discretion and accept that doing so may publish content to your social media profile feed or page. You can find further information about some social media privacy and usage policies in the resources section below.

Website Analytics & Target Advertisement

Avita Health 24×7, together with third-party service providers like Google, uses cookies that are tenaciously placed in your browser to collect data, which includes but is not limited to the operating software you use, your web browser, your location, and IP address. This gives you a unique user identity on our website and also helps us improve our services and offer you a personalized website experience based on your past visits and preferences. The collected information of users will be stored with us for 2 years and with Google for 14 months from your last session.

Personal data such as name, contact details, email, billing information, etc. is not collected through cookies. However, you can manage and block such use of cookies by simply changing the settings in your browser or by choosing third-party tools. However, if you do so, note that some parts of the site may not function properly.

We use targeted advertisements, the advertising reporting feature of Analytics. We also use the remarketing feature of the Google Analytics tool as well as Adwords to optimize and display relevant advertising content based on the user’s activities on our website, other websites, and search queries on the internet. The advertisements are displayed on third-party websites as well as visible to you while browsing.

Avita Health 24×7 makes use of either Google’s interest-based advertising (personalized advertising)  or 3rd-party audience data.

Avita Health 24×7 connects the tracking activity performed by Google Analytics and cookies with the AdWords advertising network.

If you would like to stop seeing such advertisements, you can opt out using the Ads Preferences Manager.

You can also download the Google Analytics opt-out browser Add-on here.

Please note that you will continue seeing the generic ads.

Location Information

You can choose whether or not to allow our sites to collect and use real-time information about your device’s location through the device’s privacy settings. If you block the use of location information, some parts of our sites may then be inaccessible or not function properly.

Change of Purpose

We will only use your personal data for the purposes for which we collected it unless we reasonably consider that we need to use it for another reason that is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.

If we need to use your personal data for an unrelated purpose, we will notify you and explain the legal basis that allows us to do so.

Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.

Links to Third-Party Sites

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers, and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies.  Please check these policies before you submit any personal data to these websites.

Changes to our Privacy Policy

Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Continued use of our site following notice of such changes will indicate your acknowledgment of such changes and agreement to be bound by the terms and conditions of such changes. By using the site, you are agreeing to our collection, use, and disposal of your personal information and other data as described in this policy, both as it exists now and as it is changed from time to time. Please check back frequently to see any updates or changes to our privacy policy.

Contact

Questions, comments, and requests regarding this privacy policy are welcomed and should be addressed to info@wordpress-1159582-4148003.cloudwaysapps.com.